Shipping and Returns

Shipping

We offer 2 shipping methods:  UPS and USPS.  Shipping charges are based on the weight of the item(s) that you are purchasing as well as the distance the package must travel to reach you.  You have the option of choosing either method during the checkout process.  All orders are shipped within 5 business days of receipt.   

Sales Tax

Only orders that are shipped to an address within the state of Maryland, where Home From India is registered, will incur a 6% sales tax.

Order Cancellation

If you would like to cancel or modify an order, please send an email to info@homefromindia.com.  Please include your order number, products ordered, your name, your shipping and billing address and your phone number.  An order can be cancelled only if it has not already shipped. 

Product Exchanges

In order to exchange an item, please first return the item you do not want and place an order for the new product.

Returns

We would like you to be completely happy with all of your purchases from Home From India.  If for any reason you are not completely satisfied with your purchase, you may return the item(s) within 30 days of the date that you received the product for a complete merchandise refund, less the original shipping charges.  All purchases are final after 30 days and no returns will be accepted after that time.

The merchandise must be returned in its original condition and not be damaged in any way. Home From India reserves the right to deny the refund if the merchandise is damaged.  The original shipping fee is not refundable and the customer is also responsible for all return shipping charges. 

Once your merchandise return is received, your refund will be processed within 7 business days and a refund check will be sent to you.  You will be notified via email once your return has been processed.

Please mail your return using the United States Postal Service with delivery confirmation to:

Home From India
P.O. Box 5778
Derwood, MD 20855

To expedite the return process, please include a copy of your invoice with your return.

If you have any questions regarding the return policy, please email Home From India at info@homefromindia.com.